For users running macOS Ventura, please refer to the following if you are experiencing issues with ethernet connectivity:
- https://support.satechi.com/hc/en-us/articles/9922742030491-Allowing-3rd-Party-USB-C-devices-on-macOS-Ventura
Please ensure that the "USB 10/100/1000 LAN" Ethernet interface is available in your System Settings under Network. If not, could you please try the following steps?
1) Disconnect your Multi-Port Adapter from your computer
2) Open up your System Settings
3) Manually remove "USB 10/100/1000 LAN" from your Network by clicking Delete Service
4) Plug your Multi-Port Hub Adapter back into your computer
5) Manually add-in "USB 10/100/1000 LAN" to your System Settings by clicking the "..." symbol and selecting Add Service
6) After adding your Ethernet back in, please click on the "Advanced" tab
7) In the "Details" Select "TCP/IP" and select "Renew DHCP Lease"
8. Click "OK" and check your Ethernet connection. "USB 10/100/1000 LAN" should be connected now after toggling wifi off.
*If the following steps do not resolve the issue, we recommend unplugging the hub (reseating all connected devices) and restarting your Mac/Modem/Router.
Please let us know if this does not solve the issue for you.
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