To remedy any port issues with your Satechi Adapter and your host computer, we recommend restarting or shutting down your host device. 

*Please ensure that the Satechi Adapter is disconnected from the host device and all devices are unplugged. 

Please note: a direct HDMI to HDMI connection is required as most conversion cables or additional adapters will not be supported (VGA, DVI, DP, etc.) 

For M1/M2 iMacs, Mac Minis, or MacBooks 

These Macs do not have an SMC, but there is a way to do a reset similar to the SMC reset:

1. Shut down your Mac.
2. Once the computer is completely shut down, close the lid of the MacBook.
3. Wait 30 seconds, then open the lid and press the power button to turn on your Mac.

If you are experiencing issues with ethernet, we recommend restarting your modem/router and ensuring that the ethernet cable is "clicked" into place. 

Once this is complete, please go into your System Settings and ensure that Wifi is toggled off. 

If for any reason this does not resolve the issue, feel free to reach out to us at support@satechi.com