Why am I not able to use my rewards credit at checkout?

Check that you are signed in to your Early Adopter rewards account. If you are already logged in, please try to log out/log back in.
If you are already using a discount code on your order, you will not be able to use additional rewards credits.
- We recommend using either the discount code or rewards credit that gives you the larger discount.
Please try to clear your browser’s cache and cookies.
Note: Shop Pay Express Checkout method currently does not support our rewards platform. We are waiting for this feature to be added - so please stay tuned!
If you are still having any issues, please contact support@satechi.com with a brief explanation (and screenshots are helpful!) so we may assist.