A: This may be due to both network interference or network congestion. Please ensure you are running 2.4GHz Wi-Fi.

Please note: Traditional 2.4 GHz band reach up to 150 feet (46m) indoors and 300 feet (92m) outdoors.

1. Make sure the number of Wi-Fi connected devices is within wireless network capacity form your router. Otherwise, please replace or add an additional router.
2. Reconnect your iOS devices to Wi-Fi and make sure your Wi-Fi signal is strong enough.
3. Wait until the network is fixed if your router performs poorly in wireless networks that might result from network congestion.
4. Check the router settings and see if there is any limit to the number of simultaneous connections.
5. Restart or restore your HomeKit Accessories to factory settings, and add your HomeKit accessory to the Satechi Home App.
6. Update the firmware to the latest version.