Orders & Payments
Shipping & Delivery
- Shipping Delays and Availability Inquiries
- Getting a shipping quote
- Customs Duties and Taxes
- Domestic shipping within the United States
- Where Is My Order?
Technical Support Articles
- Declaration Of Conformity
- Initial Troubleshooting Steps for Port or Connection issues on my Satechi Hub/Adapter/Dock
- Why is my SD card detected when using my MacBook but not on my iPad?
- Ethernet Fix for users running macOS Ventura - Sonoma
- Allowing 3rd-Party USB-C devices on macOS Ventura
- Compatibility With Windows - PC (Adapters/Hubs)
Refunds & Returns
- Stuff you should know about the Early Adopter Program
- Will I get credits on a previous purchase even when I did not sign up for the Rewards program?
- Is there a maximum amount of credit I can apply to any single purchase?
- How do I check my credit balance?
- How do I earn credit?
- How do I redeem my credit?