Orders & Payments

• Apple Pay
• Discount and Promotional Codes
• Warranties
• 30-Day Guarantee
• Limitation of Liability

Shipping & Delivery

• Shipping Delays and Availability Inquiries
• Getting a shipping quote
• Customs Duties and Taxes
• Domestic shipping within the United States
• Where Is My Order?

Technical Support Articles

• Initial Troubleshooting Steps for Port or Connection issues on my Satechi Hub/Adapter/Dock
• Why is my SD card detected when using my MacBook but not on my iPad?
• Ethernet Fix for users running macOS Ventura
• Allowing 3rd-Party USB-C devices on macOS Ventura
• Compatibility With Windows - PC (Adapters/Hubs)
• Connecting Your Bluetooth Keypad, Keyboard, or Remote to Windows 10 Devices (v1703 and later)

Refunds & Returns

• How To Replace My Device?
• How To Return My Device?
• International Retailer Customers

Rewards

• Stuff you should know about the Early Adopter Program
• Will I get credits on a previous purchase even when I did not sign up for the Rewards program?
• Is there a maximum amount of credit I can apply to any single purchase?
• How do I check my credit balance?
• How do I earn credit?
• How do I redeem my credit?