John

1. USB-C
2. Aluminum Type-C Multi-Port Adapter V1 & V2
3. Fixing Ethernet Issues

Hi Bret, Thanks for getting back to us! Please email our Technical Support Department at support@satechi.com so we can troubleshoot the issue further for you, or get you a replacement sent out if n...

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• John
• March 21, 2019 20:58
• 0 votes

1. USB-C
2. Aluminum Type-C Multi-Port Adapter V1 & V2
3. Fixing Ethernet Issues

Hi Bret, Please open up your Network Settings in System Preferences, choose the USB 10/100/1000 LAN device and go into it’s settings. Choose the hardware tab, and ensure that the Mac Address is set...

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• John
• March 19, 2019 19:04
• 1 vote

1. USB-C
2. Aluminum Type-C Multi-Port Adapter V1 & V2
3. Fixing Ethernet Issues

Hi Richard,   Happy to hear that it is working well for you! In case you run into any issues moving forward, please reach out and we will get you a solution right away.   We are actively developing...

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• John
• February 21, 2019 18:48
• 1 vote

1. Peripherals
2. Bluetooth Wireless Smart Keypad
3. Connecting Your Keypad to Windows 10 Devices (v1703 and later)

Things to remember when pairing the Bluetooth Calculator Keypad to a Windows 10 device :   1. The keypad will need to be in "On Keypad" mode when pairing 2. You will not see the passcode on the key...

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• John
• June 26, 2018 21:27
• 0 votes

1. USB-C
2. Aluminum Type-C Multi-Port Adapter V1 & V2
3. Fixing Ethernet Issues

If you are unable to re-add USB 10/100/1000 LAN to the list, you will need to run an SMC reset to bring back the interface.  Please remove the Type-C Hub from the MacBook and perform a SMC (system ...

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• John
• June 26, 2018 20:54
• 2 votes