Satechi products have a 2-year limited warranty. This article explains what the Satechi warranty covers and what it does not cover. For the full policy, see the Returns & Warranty page on satechi.com.

Who the Satechi warranty applies to

The Satechi Limited Warranty applies to purchases made on satechi.com and from authorized sellers.

What the Satechi warranty covers

• Satechi products are covered by a 2-year limited warranty against defects in materials and workmanship under normal use.
• The warranty is valid from the date of purchase.
• Only new products purchased from authorized sellers are covered.

Refund or replacement under the Satechi warranty

• A full refund is available within 30 days of purchase, provided the return conditions are met.
• After 30 days, the warranty covers a replacement for a defective product only. Refunds are not available after the first 30 days.
• A warranty replacement may be the same model or, with your consent, a product with the same or substantially similar features, such as the same model in a different color or a different model with equivalent functionality.
• A replacement product will be new, or made from new and/or previously used genuine parts, and will have been tested to meet Satechi functional performance standards.
• Satechi does not offer exchanges for a different product.

What the Satechi warranty does not cover

• Accidental damage, such as damage from accidents, drops, spills, or other unintended events.
• Damage caused by misuse, unauthorized modifications, improper maintenance, or normal wear and tear.
• Consumable parts such as batteries, unless the failure is due to a defect in materials or workmanship.
• Products not purchased from satechi.com, the official Satechi Amazon merchant page, or authorized retailers.
• Lost or stolen items.
• External causes such as acts of nature or shipping hazards, and damage to any non-Satechi product used with the Satechi product.

How to make a Satechi warranty claim

To request a replacement or refund, see How to Request a Satechi Warranty Replacement or Refund.