In this article
- Why am I not getting the speeds advertised on my NVMe drive?
- What format does the SSD need to be in order to be supported on a PC?
- Is it possible to do SSD hot swapping?
- What size SSDs are compatible with the enclosure?
- Product Overview Video
- What NVMe drives are compatible with your USB4 NVMe Pro Enclosure?
- How much power does the USB4 Enclosure draw from the host device? Can I use this drive without running power?
- Why does my Mac detect the USB4 NVMe SSD Pro Enclosure as a USB 3.1/3.2 device causing slow speeds?
- What are the dimensions of the USB4 NVMe SSD Pro Enclosure?
- Does it include a cable? If so, whats the length of the cable?
- Is the case needed for standard operation?
- Can this Enclosure be used through the Thunderbolt Ports on your Thunderbolt 4 Slim Hub?
- Why is my drive detected by my Mac, but not on my iPad?
- Will I be able to use a double-sided drive or a drive with built-in heat sink?
- What does the Blinking LED light indicate?
- My drive is not being detected when connected to Mac, what should i do?
- Can I use the Satechi USB4 NVMe SSD Pro Enclosure with an M.2 SATA SSD?
- Can I use the enclosure with Windows and Apple (Mac) devices at the same time?
- Can this be used with an older laptop that does not have a USB4 or Thunderbolt 3/4 port. Is this enclosure compatible?
- My Windows device is experiencing extremely low speeds. What can I do?
Why am I not getting the speeds advertised on my NVMe drive?
What format does the SSD need to be in order to be supported on a PC?
The SSD must be formatted in exFAT to be used on a PC. This format also supports Mac OS.
On the other hand, NTFS format is exclusive to PCs and not compatible with Mac OS.
Is it possible to do SSD hot swapping?
No, it is not.
Ensure you follow the proper SSD swapping procedures. Eject the drive and completely disconnect the enclosure before removing and replacing the NVMe drive.
What size SSDs are compatible with the enclosure?
The supported sizes are 2242, 2260, and 2280
Product Overview Video
For more product videos head to https://www.youtube.com/@satechi
What NVMe drives are compatible with your USB4 NVMe Pro Enclosure?
Our USB4 SSD enclosure can easily support M.2 NVMe Drives (sizes: 2280/2260/2242mm) PCI-E Gen 4x4, max bandwidth 8GB/s; real reading/writing speed up to 3840MB/s making it the perfect solution to expand storage, upgrade the system, back up files, retrieve and recover data, and transfer data. Plug and play, no driver needed.
Please note: Not compatible with Solid State Drives with Double Sided Drives or Drives with Heat Sinks.
For best thermal distribution, please use the included Thermal Pad and Clear Polycarbonate Case.
Here are some examples of supported M.2 NVMe Drives:
- Samsung 980 / 990 Pro
- Samsung 970 Evo Plus
- Crucial P3 Plus 2TB
- Western Digital Black SN570 / SN770 / SN750
- Western Digital Blue SN550
- PNY CS2140 / CS2230
- SK Hynix Gold P31 / SK Hynix Platinum P41
- Crucial P2 / P3
- Kingston NV1 / NV2 / A2000
- Seagate Barracuda Q5 / 510
- XPG Spectrix S40G
- Sabrent Rocket
- Corsair MP600 Mini (2230) / Corsair MP510
- Adata XPG SX8200 Pr
*Users are not limited to using one of the tested drives included above. If you wish to use a different drive that is not included on this list, please ensure the solid-state drive supports the same protocols and sizes as our enclosure.
Satechi is not affiliated with any of the solid-state brands listed above. This list was published for educational purposes only. Satechi is also not liable for data loss due to improper usage.
How much power does the USB4 Enclosure draw from the host device? Can I use this drive without running power?
Our USB4 Pro Enclosure has a static power consumption of 480mAh/5V (macOS) and 320mAh/5V (Windows)
Although power is not required to use this enclosure, we recommend running power to your host device if/when possible for optimum performance.
Why does my Mac detect the USB4 NVMe SSD Pro Enclosure as a USB 3.1/3.2 device causing slow speeds?
We received reports of this issue and it appears it is not happening specifically with our enclosure as other Mac users reported having the same experience with enclosures from another brand -- My Mac Studio only recognizes my Thunderbolt SSD enclosure as USB 3.1 and not as a Thunderbolt device
Through testing, we found that the following steps fixes the issue:
- Disconnect the enclosure
- Reconnect the enclosure (make sure you are using the cable it came with)
- Shutdown the Mac
- Turn on the Mac
- Check System Information
What are the dimensions of the USB4 NVMe SSD Pro Enclosure?
Here are the weight and dimensions of the USB4 NVMe SSD Pro Enclosure:
Length: 113mm
Width: 68mm
Height: 22mm
Weight: 163 grams
Does it include a cable? If so, whats the length of the cable?
Yes, the drive includes a USB4 cable for connection - The cable length is 15cm (5.9")
Is the case needed for standard operation?
Using the included Polycarbonate case is optional - using the case allows better overall heat disbursement during heavy use.
Can this Enclosure be used through the Thunderbolt Ports on your Thunderbolt 4 Slim Hub?
Although we recommend directly connecting this drive to your host device, optionally you can also connect our USB4 NVMe Enclosure to one of the Thunderbolt 4 Ports on our Thunderbolt 4 Slim Hub.
Why is my drive detected by my Mac, but not on my iPad?
When using an iPad, you will need to open the native "Files" application on your iPad to access external drives, SD, or microSD cards.
1. Connect the USB4 NVME Pro Enclosure directly to your iPad
2. On your iPad, open the Files app. If you don't see the blue Files app icon on your Home Screen simply swipe down, then search for the "Files"
3. Select the connected drive to access it
Will I be able to use a double-sided drive or a drive with built-in heat sink?
The enclosure does not support double-sided drives and/or drives with built-in heat sinks due to the thickness.
What does the Blinking LED light indicate?
The drive is equipped with a Blue LED status light.
It will illuminate when connected to a host device (and no data is being transferred) - A blinking LED indicates data is being transferred.
My drive is not being detected when connected to Mac, what should i do?
We can confirm that most new SSDs need to be formatted in order to function with the host device and its operating system.
Once the NVMe Drive is installed, please reformat your drive so the Mac can detect it. In order to do so, please follow these steps on a Mac:
Disk Utility > Select SSD from List > Click Erase > Name the drive > Select APFS or Mac OS Extended as the format and then Erase the drive.
If you plan on using this SSD on a PC in the future, you will need to format your drive as "EXFAT" so both Windows OS and Mac OS can read the drive upon connection.
Can I use the Satechi USB4 NVMe SSD Pro Enclosure with an M.2 SATA SSD?
No, the enclosure is designed specifically for NVMe PCIe M.2 SSDs and is not compatible with M.2 SATA SSDs.
Can I use the enclosure with Windows and Apple (Mac) devices at the same time?
Yes, you need to select exFat as the format of the SSD for accessibility across both operating systems.
Can this be used with an older laptop that does not have a USB4 or Thunderbolt 3/4 port. Is this enclosure compatible?
The USB4 NVMe enclosure is downward compatible and can be connected to a USB-C or USB-A port.
It is compatible with USB3.2 Gen2 (10Gbps) Gen1 (5Gbps), USB 3.1 Gen1 (5Gbps), USB 3.0 (5Gbps) and USB 2.0 (480Mbps). (USB-C to USB-A adapter is not included and is sold separately)
Please note: Overall functionality will be limited.
My Windows device is experiencing extremely low speeds. What can I do?
We suggest using BlackMagic Speed Test to verify speeds for effective troubleshooting of this issue.
We've devised a solution to enhance speeds on Windows host devices. Please refer to the steps outlined below for implementation:
1. With the USB4 enclosure connected to the host device, open the "File Explorer" application
2. Select "This PC" and right-click on the drive listed, then select Properties
3. While under Properties of the drive:
- Select the Hardware tab, the drive name, and then Properties
- From here, you will select "Change Settings"
4. In the new window, select the Policies tab:
- Under Removal Policy, select "Better Performance"
- This enables write caching in Windows, but you must use the Safely Remove Hardware notification icon to disconnect the device safely.
- Under Write-caching Policy, select "Enable write caching on the drive"
- This improves system performance by enabling write caching on the device.
For additional troubleshooting, click here!
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