In this article
- What is the max wattage this charger supports?
- Can I charge my Airpods and Apple Watch at the same time?
- Do I have to use any software with the charging dock?
- Is this compatible with the iPhone 15 Pro Max?
- How do I know if my AirPods are compatible?
- AirPods
- Why aren’t my AirPods charging wirelessly?
- Can I charge another smartwatch using the magnetic dock?
- What type of power adapter can I use for charging?
What is the max wattage this charger supports?
The max wattage this charger supports is 2.5W (Apple Watch & Airpods Section)
*It will not support fast charging.
Can I charge my Airpods and Apple Watch at the same time?
A. Unfortunately, our USB-C 2-in-1 Wireless Charging Dock for Apple Watch and Airpods cannot be used simultaneously. When used with the most common power adapters, the charging dock is seated horizontally and would not support an additional device.
Do I have to use any software with the charging dock?
No, the USB-C 2 in 1 Wireless Charging Dock for Apple Watch and AirPods does not require any software to be installed for use.
Just plug and charge!
Is this compatible with the iPhone 15 Pro Max?
Yes, we can confirm that the 2-in-1 Charging Dock for the Apple Watch and AirPods is compatible with the iPhone 15 Pro Max.
Please note: when connected to an iPhone 15 for charging, it is limited to 1W. We recommend connecting the Charging Dock to a Thunderbolt port or Power Adapter to achieve full charging speeds.
(AirPods: 5W, Apple Watch: 2.5W)
How do I know if my AirPods are compatible?
A. First, knowing what generation of AirPods you have is important. Our 2-in-1 USB-C charger is compatible with these models of Airpods:
AirPods
- AirPods Pro (2nd generation)
- AirPods Pro (1st generation)
- AirPods (3rd generation) with MagSafe Charging Case
- AirPods with Wireless Charging Case (2nd generation)
- AirPods (2nd generation)
- Wireless Charging Case for AirPods
If you have the wireless charging case, then it should have an LED light on the front of the case, that will light up orange (temporarily) when it is charging, and green when fully charged.
Make sure you are not using a case on the target device that may prevent a solid connection to the wireless charging coil within the dock.
If you have 1st generation Airpods, this version does not come with a Wireless Charging case, only the 2nd Generation has an option that includes the Wireless Charging Case and the AirPod Pro models already include one. You can view the official wireless charging case from Apple here: (Apple Wireless Charging Case for AirPods) We hope this helps!
Why aren’t my AirPods charging wirelessly?
We can confirm that the second generation of AirPods was available with both the original case and
the AirPods Wireless Charging Case, which includes the LED indicator on the outside of the case.
If your AirPods case has the LED indicator inside the case when opening the top, then it is NOT the wireless charging version and must be charged directly connected to a lightning cable. Please use the following image for reference:
Can I charge another smartwatch using the magnetic dock?
Unfortunately, the magnetic watch charger is MFi-certified and is designed specifically for the Apple Watch Ultra/8/6/SE/5/4/3/2/1
What type of power adapter can I use for charging?
We recommend a USB-C charger with a minimum power of 20W for optimum charging performance.
Below are some examples of supported chargers:
https://satechi.net/products/20w-usb-c-pd-wall-charger?queryID=undefined
https://satechi.net/products/30w-usb-c-pd-wall-charger?queryID=undefined
Have more questions? Submit a request
Related Articles
- Dual Sided 2-in-1 USB-C Charger for Apple Watch and Airpods - Setup & Troubleshooting Guide
- Internal Troubleshooting - Dual Sided 2-in-1 USB-C Charger for Apple Watch and Airpods | ST-UC2WCDM
- Quick Start Guide - Dual Sided 2-in-1 USB-C Charger for Apple Watch and Airpods | ST-UC2WCDM
- Technical Specifications - Dual Sided 2-in-1 USB-C Charger for Apple Watch and Airpods | ST-UC2WCDM
- Device Compatibility - Dual Sided 2-in-1 USB-C Charger for Apple Watch and Airpods | ST-UC2WCDM
Comments
0 comments
Article is closed for comments.