Product FAQ - OntheGo™ Power Bank (10K) | ST-B10Q2SK ST-B10Q2SW ST-B10Q2SR – Satechi

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What is the difference between the 5K and 10K models?
Will I be able to charge my iPad with the OntheGo™ Magnetic Powerbank (10k)?
Is the frame of the OntheGo™ Magnetic Powerbank (10k) made of plastic or aluminum?
Does the power bank support Androids?
How far does the adjustable kickstand bend?
Does it support 25W wireless charging for iPhone 16 models?
Does the OntheGo™ Magnetic Powerbank (10K) and (5K) support portrait mode?
What is pass-through charging, and how does it work with the OntheGo™ Magnetic Powerbank (10K)?
How many devices can I charge at once with the OntheGo™ Magnetic Powerbank (10K)?
Will my devices charge at full speed when charging two devices simultaneously?
Is it safe to leave my phone attached once fully charged or while I use the power bank as a stand?

Product FAQ - OntheGo™ Power Bank (10K) | ST-B10Q2SK ST-B10Q2SW ST-B10Q2SR

What is the difference between the 5K and 10K models?

The 5K model has a 5,000mAh battery and is slimmer, while the 10K version offers 10,000mAh for extended power. Both support 15W Qi2 wireless charging and 20W USB-C fast charging.

Will I be able to charge my iPad with the OntheGo™ Magnetic Powerbank (10k)?

Yes. The iPads do not have MagSafe wireless charging, but you can charge them using the USB-C port that supports up to 20W output. The iPad as well as an iPad Pro accepts a minimum charge wattage of 12W.

Is the frame of the OntheGo™ Magnetic Powerbank (10k) made of plastic or aluminum?

The powerbank features a premium look and feel, crafted with vegan leather and supported by a durable aluminum frame.

Does the power bank support Androids?

The power bank has compatibility with iPhones and Androids as long as the phones are Qi or Qi2 enabled.

How far does the adjustable kickstand bend?

The hinge on the kickstand can bend up to 120 degrees.

Does it support 25W wireless charging for iPhone 16 models?

While wireless charging is limited to 15W, you can still enjoy fast charging by using the USB-C port, which provides 20W of power.

Does the OntheGo™ Magnetic Powerbank (10K) and (5K) support portrait mode?

Absolutely! It supports both portrait and landscape modes, giving you flexibility in how you use it.

What is pass-through charging, and how does it work with the OntheGo™ Magnetic Powerbank (10K)?

Pass-through charging allows you to charge both your devices and the power bank at the same time. While the OntheGo™ Magnetic Powerbank (10K) are plugged in and charging, you can use the power bank to charge your devices without needing to disconnect it. This feature is perfect for keeping your power bank and devices ready to go without needing extra cables or waiting for a full charge.

How many devices can I charge at once with the OntheGo™ Magnetic Powerbank (10K)?

The OntheGo™ Magnetic Powerbank (10K) can charge up to two devices at the same time, one via wireless charging and the other through the USB port. This makes it convenient for charging multiple devices while on the go.

Will my devices charge at full speed when charging two devices simultaneously?

We can confirm that the OnTheGo power bank will output a maximum of 5W for both wired and wireless connection when used simultaneously.

Is it safe to leave my phone attached once fully charged or while I use the power bank as a stand?

Yes! The OntheGo power bank includes intelligent safety features such as overcharge and overheat protection to prevent overcharging and ensure safe operation during extended use or being used as a stand.

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