In this article
- If I don’t have a USB‑C port, will the mouse work with a Type‑C‑to‑Type‑A adapter?
- Can I use the mouse wirelessly? Does it come with a dongle?
- Does the Slim LX Wired Mouse require any drivers to work?
- Is the Slim LX Wired Mouse compatible with Mac and Windows?
- What should I do if the mouse cursor is lagging or moving inconsistently?
- The mouse is not being detected when plugged in. What can I check?
If I don’t have a USB‑C port, will the mouse work with a Type‑C‑to‑Type‑A adapter?
Yes, a Type-C-to-Type-A adapter would allow you to connect the mouse to your computer's USB-A port.
Can I use the mouse wirelessly? Does it come with a dongle?
No, unfortunately, this mouse can only be used as a wired mouse. We do have our M1 Bluetooth Wireless Mouse available; it does not include a USB dongle but only requires a single Bluetooth connection to a Bluetooth-enabled device.
Does the Slim LX Wired Mouse require any drivers to work?
No additional drivers are needed. The mouse is fully plug and play, so it should start working as soon as it is connected to your device.
Is the Slim LX Wired Mouse compatible with Mac and Windows?
Yes, it works with macOS, Windows, and most devices that support USB-A or USB-C input (depending on the model or adapter used).
What should I do if the mouse cursor is lagging or moving inconsistently?
Try the following:
Clean the sensor area on the bottom of the mouse
Use the mouse on a non-reflective surface or a mouse pad
Test it on another USB port or device to rule out connection issues
If the issue continues, reach out to support for further guidance.
The mouse is not being detected when plugged in. What can I check?
Please try the steps below:
Test the mouse on a different USB port
Restart the computer and reconnect the mouse
Avoid using USB hubs or adapters during troubleshooting
If the mouse still does not respond, contact support with your order details for assistance.
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