📥 Download User Manual — OntheGo™ 2-in-1 Wireless Charger · PDF · 2.4 MB
This User Manual covers setup, charging modes, and troubleshooting for the Satechi OntheGoâ„¢ Qi2 2-in-1 Wireless Charger (ST-QTG21K / ST-QTG21W / ST-QTG21R). The OntheGoâ„¢ Qi2 2-in-1 Wireless Charger is a foldable travel charger featuring a Qi2 wireless charging pad for iPhone and a magnetic Apple Watch charging module.
What's in the Box
- OntheGoâ„¢ Qi2 2-in-1 Wireless Charger (ST-QTG21K, ST-QTG21W, or ST-QTG21R)
- USB-C cable
- User Manual
Setup
- Unfold the OntheGoâ„¢ 2-in-1 Charger to access the Qi2 iPhone charging pad and the Apple Watch magnetic charging module.
- Connect the included USB-C cable to the USB-C input port on the charger.
- Connect the other end to a USB-C power adapter (not included) with a minimum output of 25W for optimal Qi2 15W charging.
- Place your iPhone face-up on the Qi2 charging pad. A magnetic click confirms correct alignment.
- Drape your Apple Watch band over the magnetic Apple Watch charging module to begin charging.
Charging Your Devices
- iPhone (Qi2 pad) — Up to 15W wireless charging with MagSafe-compatible iPhones (iPhone 12 and later). Requires a 25W+ USB-C power adapter for full 15W speed.
- Apple Watch (magnetic module) — Compatible with all Apple Watch models that support magnetic charging.
Folding and Travel
When not in use, fold the OntheGoâ„¢ 2-in-1 Charger flat for compact storage. It is designed to fit in pockets, pouches, and travel bags. The USB-C cable can be stowed alongside the folded charger.
Troubleshooting
- iPhone not charging wirelessly — Ensure iPhone is centered on the Qi2 pad. Remove thick cases that may block wireless charging. Verify the power adapter provides at least 5W.
- Apple Watch not charging — Confirm the Watch is aligned with the magnetic module and the back of the Watch contacts the charger surface.
- Charging speed is lower than 15W — Qi2 15W requires a 25W or higher USB-C power adapter. Lower-wattage adapters will charge at reduced speeds.
Safety Notes
- Do not place credit cards, key fobs, or other magnetic-sensitive items near the charging surface.
- Keep liquids away from the charger.
- Do not use with damaged cables or adapters.
Specifications
- Models: ST-QTG21K (Black), ST-QTG21W (White), ST-QTG21R (Rose Gold)
- Qi2 Output: Up to 15W (requires 25W+ adapter)
- Apple Watch: Magnetic charging, all generations
- Input: USB-C, minimum 25W recommended
- Design: Foldable for travel
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