If your phone slides or will not stay attached to the Vegan Leather Magnetic Wallet Stand (ST-VLWK, ST-VLWN, ST-VLWB, ST-VLWO, ST-VLWR), the cause is usually magnet alignment or your case.

How to get your phone to hold on the Wallet Stand

1. Use a MagSafe iPhone, or a MagSafe-compatible case. The Vegan Leather Magnetic Wallet Stand attaches with a MagSafe-compatible magnet, so it snaps to MagSafe iPhones and MagSafe-compatible Android phones. A phone with no magnets will not hold.
2. For a phone or case that has no magnets, add a magnetic sticker or a MagSafe-compatible magnetic attachment (sold separately), since the wallet needs magnets to attach.
3. Center the wallet on the back of the phone so the magnets snap into place, and check that a large camera bump is not stopping the wallet from sitting flat against the phone.
4. Do not overfill the pockets. Putting more than two cards in a pocket can stop the wallet from attaching properly to the phone.