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If your Slim X2 Bluetooth Backlit Keyboard (ST-BTSX2M) will not connect, the cause is usually the power switch, a low battery, or a pairing that did not finish. Work through the steps below to get it paired.

Steps to fix a Slim X2 Bluetooth Backlit Keyboard that won't connect

1. Turn the keyboard on. Move the power switch on the top of the keyboard to the On position. The power light turns green for about 3 seconds and then turns off.
2. Charge it if the light keeps flashing. A flashing power light means the battery is low, which causes connection trouble. Charge the keyboard with the included USB-C cable using a powered USB-C port or wall adapter, not a low-output computer USB port. Charging takes about 2 to 3 hours, and the light is red while charging and green when fully charged.
3. Put the keyboard into pairing mode. Press and hold one of the Bluetooth keys (1, 2, 3, or 4) for about 3 seconds until the LED blinks.
4. Connect from your device. In your device's Bluetooth settings, select "Slim X2 Keyboard" to finish pairing. To add more devices, repeat with a different number key. The keyboard connects to up to four devices, and you switch between them by pressing keys 1 to 4.
5. Wake it if it seems unresponsive. After 30 minutes of inactivity the keyboard goes to sleep to save battery. Press any key to wake it, and it reconnects automatically.
6. Reset and re-pair if it still will not connect. Turn the keyboard off and back on, then press and hold Fn + Right Shift + Delete until the green LED in the top-right corner flashes. The reset is then complete, and you will need to pair the keyboard to your devices again.