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If your Vegan-Leather FindAll Glasses Case (models ST-LFAGCK, ST-LFAGCW, and ST-LFAGCR) is not showing up in the Find My app, it is almost always because the battery is depleted, Bluetooth is off, or pairing did not finish. Charge the case, check your iPhone or iPad, then pair it again using the steps below.

Steps to get your FindAll Glasses Case into Find My

1. Power on the Glasses Case. Press the power button once, and you should hear a beep that confirms it is on. If you hear nothing, the battery is likely depleted, so charge it first.
2. Charge the Glasses Case. A depleted battery is the most common reason it will not appear. Place the case on a Qi, Qi2, or MagSafe wireless charger (a wireless charger is not included). The status light is orange while charging and turns green when the case is fully charged.
3. Check your iPhone or iPad. Make sure Bluetooth, Wi-Fi, and Location Services are all turned on.
4. Pair the case again. Open the Find My app, tap Items, tap Add Item, then tap Other Supported Item. When "Satechi FindAll Glasses Case" is detected, tap Connect. Keep the app open during pairing. The case powers itself off if it is not paired within 10 minutes of being turned on, so start pairing right after you power it on.
5. Factory reset the case and pair it fresh. Quickly press the power button 4 times, then press and hold on the fourth press for at least 3 seconds until you hear a beep. Once the case resets, repeat the pairing steps above.