If your device will not sit securely in the R1 Aluminum Hinge Holder Foldable Stand (ST-R1, ST-R1M, ST-R1K, ST-R1B), it is usually a matter of device size and weight or the angle the hinges are set to. The R1 Aluminum Hinge Holder Foldable Stand holds phones and tablets from 4 to 13 inches that weigh up to 8.8 pounds, and it uses rubber grips to hold the device in place.

How to seat your device properly in the R1 Aluminum Hinge Holder Foldable Stand

1. Check the size and weight of your device. The R1 Aluminum Hinge Holder Foldable Stand securely holds phones and tablets from 4 to 13 inches weighing up to 8.8 pounds. Anything larger or heavier than that will not sit safely.
2. Place the R1 Aluminum Hinge Holder Foldable Stand on a flat, level surface before loading it.
3. Lower your device all the way into the holder so the bottom edge rests against the rubber grips rather than balancing on the lip.
4. Adjust the angle using the 270-degree mount and the base hinge. Tilting the device back slightly lets gravity hold it against the grips instead of pushing it forward.
5. Adjust the back hinge to change the height. A more upright back hinge gives the device more support behind it.
6. Try the device in a different orientation. The R1 Aluminum Hinge Holder Foldable Stand holds devices in landscape, portrait, or flat orientation, and a wide tablet is often more stable in landscape.
7. Route your charging cable through the cut-out at the back of the R1 Aluminum Hinge Holder Foldable Stand so the cable is not pushing your device out of the holder.
8. Wipe down the rubber grips and the back of your device. Dust on either surface reduces grip.
9. Keep the device centered in the holder rather than off to one side, so its weight sits over the base of the R1 Aluminum Hinge Holder Foldable Stand.