If your Vegan-Leather Magnetic Case for iPad Pro will not fit or will not stay snapped on, the most likely reason is a size or generation mismatch, since the case comes in two sizes and each one is built for specific iPad models. The Vegan-Leather Magnetic Case for iPad Pro is available as an 11-inch version (ST-V11PPK) and a 12.9-inch version (ST-V12PPK), and it snaps on with four clips that all need to seat properly.

How to check the fit of your Vegan-Leather Magnetic Case for iPad Pro

1. Confirm you have the matching size. The 11-inch Vegan-Leather Magnetic Case for iPad Pro fits the iPad Pro 11-inch (1st through 4th generation) and the iPad Air (4th, 5th, and 6th generation). The 12.9-inch version fits the iPad Pro 12.9-inch (3rd through 6th generation).
2. Rule out the models that do not fit. The Vegan-Leather Magnetic Case for iPad Pro was designed for earlier iPad Pro models, so it does not fit the 2024 iPad Pro 11-inch (M4) or the 2024 iPad Pro 13-inch (M4) because of size differences. It is also not compatible with the iPad mini 6th generation.
3. Check your iPad model before going further. On your iPad, open Settings, tap General, then tap About and look at the Model Name.
4. Remove any other case, skin, or screen protector edge that is already on the iPad. Another layer underneath will keep the Vegan-Leather Magnetic Case for iPad Pro from seating.
5. Clean your iPad before installing. Dust and grit along the edges stop the clips from closing fully.
6. Line up the camera cutout with your iPad cameras first, then snap the case into place.
7. Work from top to bottom and make sure all 4 clips snap in. A case that pops off on one corner usually has a clip that never seated.
8. Check that every cutout lines up with the ports, buttons, and speakers. If the cutouts sit off center, the case is either the wrong size for your iPad or not fully snapped on.
9. If you use a keyboard, snap the Vegan-Leather Magnetic Case for iPad Pro onto the bare iPad first, then attach your keyboard. The case is Smart Connector compatible and supports the Apple Folio and the Apple Magic Keyboard Folio.