If your Type-C USB 3.0 3-in-1 Combo Hub (ST-TCUHM) is not being detected, start with the connection itself and the LED on the hub, since the LED turns on whenever the Type-C USB 3.0 3-in-1 Combo Hub is plugged in correctly. This hub adds USB-A ports plus an SD and microSD card reader to a USB-C port, and only one card slot can be read at a time.
How to fix detection problems with the Type-C USB 3.0 3-in-1 Combo Hub
- Seat the USB-C connector fully into the USB-C port on your computer, then check the LED on the Type-C USB 3.0 3-in-1 Combo Hub. If the LED is off, the hub is not making a solid connection.
- Try a different USB-C or Thunderbolt port on the same computer.
- Unplug and reconnect the Type-C USB 3.0 3-in-1 Combo Hub. To unplug it, pull the top side gently in the direction opposite the connector rather than yanking it straight out.
- Check whether the hub appears in System Information under USB on a Mac, or in Device Manager on Windows.
- Use one card slot at a time. Only one card can be read at a time on the Type-C USB 3.0 3-in-1 Combo Hub, so the SD slot and the microSD slot will not work together.
- Push the memory card in until it clicks fully into place, then check Disk Utility on a Mac or Disk Management on Windows to see whether the card appears but is unformatted.
- Test a USB device directly on your computer first to confirm the device itself works, then try a different USB device in the same port on the hub.
- Set the right expectation for charging. The USB-A ports on the Type-C USB 3.0 3-in-1 Combo Hub are mainly for data transfer. They can charge an iPhone, but they do not supply enough power to charge an iPad.
- Restart your computer fully, then reconnect the Type-C USB 3.0 3-in-1 Combo Hub and test again.
- Test the Type-C USB 3.0 3-in-1 Combo Hub on a different computer to confirm whether the issue is the hub or the host device.
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