If your Apple Watch is not charging on the USB-C Fast Charging Cable for Apple Watch (ST-QCAWM), the usual causes are a power source that supplies too little wattage, the watch not sitting squarely on the magnetic charging head, or debris between the two. The USB-C Fast Charging Cable for Apple Watch needs a USB-C charger or port that provides 5W or more, and it outputs a maximum of 5W.
How to fix charging problems with the USB-C Fast Charging Cable for Apple Watch
- Connect the cable to a USB-C charger or port that provides 5W of output or more. A very low power port will not start a charge.
- Place your Apple Watch on the magnetic charging head and look for the charging indicator animation on the watch screen. No animation means the watch is not picking up power.
- Reposition the watch so it sits flat and centered on the magnetic head, then let the magnets pull it into place.
- Clean the back of your Apple Watch and the charging head. Dust or grit between the two surfaces stops the charge.
- Try a different USB-C port or power source, such as a wall charger instead of a laptop port.
- Try a different wall outlet.
- Check that your USB-C power bank supplies enough wattage if you are charging on the go. The cable works with USB-C power banks, but a low output bank will charge slowly or not at all.
- Test the cable with a different Apple Watch, or your Apple Watch on a different charger, to work out whether the issue is the cable or the watch.
- Confirm what you are charging. This cable is only compatible with Apple Watch and will not charge Samsung, Garmin, or other non-Apple smartwatches, and it does not transfer data.
- Set the right expectation on fast charging. Fast charging works with Apple Watch Series 7 and later and Apple Watch Ultra and later. Apple Watch SE models still charge, just not at the faster rate.
- If you are charging AirPods, use a supported model. The cable works with AirPods 3rd generation that have a MagSafe charging case and with AirPods Pro 2nd generation, at regular charging speed rather than fast charging. The AirPods Pro 2nd generation case has a built-in magnet and snaps into place, while the AirPods 3rd generation MagSafe case does not magnetize, so rest it on top of the charger on a flat, level surface.
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