If your display is showing nothing with the Aluminum Type-C to HDMI Cable, the most common cause is which USB-C port you plugged into. The Type-C end of the Aluminum Type-C to HDMI Cable needs to go into a Thunderbolt 3 or USB-C port that carries video, not a charging-only port, and it supports resolutions up to 4K at 60Hz.
How to fix display problems with the Aluminum Type-C to HDMI Cable
- Plug the Type-C end into your device's Thunderbolt 3 or USB-C data port, not the charging port. A charging-only port will not carry video.
- Plug the HDMI end directly into your monitor or TV.
- Switch your monitor or TV to the HDMI input you actually plugged into.
- Detect the display on your computer. On a Mac, open System Settings and go to Displays. On Windows, open Settings, go to System, then Display, and select Detect.
- Try a different USB-C or Thunderbolt port on your device.
- Reseat both ends of the Aluminum Type-C to HDMI Cable, and check the connectors for bent pins or debris.
- Set the right expectation on resolution. The maximum the Aluminum Type-C to HDMI Cable handles is 4K at 60Hz.
- If you are displaying from a smartphone, expect a lower resolution. Output from a phone may be limited to WQHD rather than 4K.
- If you are running the cable through a hub, use a Thunderbolt 3 port on that hub. A USB-C port that only does pass-through charging will not send video.
- Test the same monitor with a different cable, or the Aluminum Type-C to HDMI Cable with a different monitor, to work out whether the cable, the source, or the display is the problem.
- Check what you are connecting. The Aluminum Type-C to HDMI Cable is not compatible with the Nintendo Switch.
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