If your FindAll Wallet Stand will not stay attached to your iPhone, the cause is almost always the magnets rather than the wallet itself. The FindAll Wallet Stand holds on through a built-in MagSafe magnet array, so it needs a MagSafe iPhone (iPhone 12 and later) or a case that has its own MagSafe-compatible magnet array.

How to get your FindAll Wallet Stand to hold securely

1. Confirm your iPhone supports MagSafe. The FindAll Wallet Stand is compatible with MagSafe iPhones, meaning iPhone 12 and later.
2. If you have a non-MagSafe iPhone, add a MagSafe-compatible case. The FindAll Wallet Stand is not compatible with non-MagSafe iPhones unless you use a case with a MagSafe-compatible magnet array.
3. Check the case you are using. The FindAll Wallet Stand works with any iPhone or case that includes a MagSafe-compatible magnet array, so a case without magnets will weaken or block the hold. Remove that case or swap it for a MagSafe-compatible one.
4. Hold the FindAll Wallet Stand near the back of your iPhone and let the magnets align on their own. They snap securely into place once they line up.
5. Center the wallet over the magnet ring on the back of the phone rather than sliding it up from the bottom.
6. Fold the kickstand flat against the wallet before attaching it. An extended kickstand arm keeps the wallet from sitting flush against the phone.
7. Wipe the back of your iPhone and the magnetic face of the FindAll Wallet Stand with a soft, dry cloth to clear off dust and lint.
8. Keep the FindAll Wallet Stand out of direct sunlight for long periods. Extended sun exposure can affect the vegan leather finish and the strength of the embedded magnets over time.
9. Keep the wallet away from prolonged moisture and never submerge it in water, since that can damage the wallet and the tracker inside it.
10. When you use the stand feature, pull the bottom edge of the wallet outward to extend the kickstand arm, rest your phone on a flat surface, and adjust the angle from there.