If your device is not charging, or is charging slowly, with the Right Angle USB-C to USB-C Data & Charge Cable (AP-YCR100K), the usual causes are a right-angle connector under strain, a charger that cannot deliver the power you expect, or a host device with a lower charging ceiling. The Right Angle USB-C to USB-C Data & Charge Cable is USB-IF certified and carries charging up to 240W, but not all host devices support 240W charging.
How to fix charging problems with the Right Angle USB-C to USB-C Data & Charge Cable
- Reseat both ends of the cable and make sure the right-angle connector is properly seated, with no strain pulling it out of the port.
- Check the routing of the cable so the right-angle end is not being levered against the side of your device or a case.
- Inspect both connectors for debris or visible wear, and clear out the USB-C ports on your charger and device.
- Try a different USB-C power adapter. For the fastest charging, use a Power Delivery charger that supports the wattage your device needs.
- Try a different wall outlet.
- Try a different USB-C port on your host device.
- Charge a different device with the same cable and charger to see whether the problem follows the cable or stays with the device.
- Charge the same device with a different cable to confirm whether the cable is the issue.
- Restart your device, then plug it back in.
- Check what your host device supports before expecting top speed. The cable carries up to 240W, but your device charges only at the rate it is built for, so check its technical specifications.
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