View Product Page

If a monitor connected to your Thunderbolt 4 Slim Hub Pro shows no signal, try these steps:

• Try a different HDMI or video cable.
• Go to System Settings > Displays and click Detect Displays (hold the Option key on Mac).
• Test the monitor with a direct connection to confirm the monitor works.
• Disconnect and reconnect the hub.
• Confirm your computer supports video output through its USB-C port — not all USB-C ports carry video.

If the problem continues after these steps, submit a support request.