If your Aluminum Slim Rechargeable Bluetooth Keypad won’t turn on or connect, try these steps:

• Charge it for about 15 minutes with the included USB-C cable (or check the batteries) before testing.
• Make sure it’s powered on.
• For Bluetooth models, hold the pairing button until the LED flashes rapidly, then pair from your device’s Bluetooth settings.
• Remove any old entry for it from your Bluetooth list, then pair again.

If the problem continues after these steps, submit a support request.