Just to confirm, our Bluetooth Mice, Keyboards, and Keypads were programmed to work best within the Apple ecosystem.
While some windows devices may work, not all will be supported.
Due to the programming of our Bluetooth Mice/Keyboards/Keypads, they are considered "input devices" and must be added through the Control Panel.
To connect the Bluetooth device to your Windows 10//11 computer, please do the following:
1. Click the Windows button, search for Control Panel (not the Bluetooth Settings) and open the window.
2. Open Devices and Printers
3. Place your device into pairing mode (the LED will flash)
4. Select Add a Device (in the top left corner)
5. Select the device from the list
6. Click the words "Or try entering a passcode on it" underneath the box asking for the passcode
7. Input the passcode on the keypad or keyboard itself and press enter on the device when done (keep in mind, this is a randomly generated passcode - do not use the code in our instructions)
If your Mouse/Keyboard/Keypad is not detected after following these steps, unfortunately, your Windows device is not supported.
Comments
1 comment
Please help. I can't connect to linux mint. I received my wireless bluetooth keyboard today but cant connect it .
I wouldn t want to return it as i really like the build quality of the product.
Thank you.
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