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Does the Orientation on the Wireless Charger Matter?

While orientation does not strictly matter, we recommend aligning your FindAll device properly on the wireless charger for optimal MagSafe or Qi charging performance. 

Ensure the device lies flat and the charging coils are centered on the pad for best results.

Setting Up Find My for iPhone

Compatibility

All Satechi FindAll™ devices are compatible only with:

iPhone 12 series or later iOS 14.5 or later Two-Factor Authentication enabled

Turn On Two-Factor Authentication for Apple ID

On iPhone:

Settings → Your Name → Password & Security → Turn On Two-Factor Authentication → Continue and follow onscreen instructions.

On Mac:

Apple Menu → System Settings (or Preferences) → Your Name (or Apple ID) → Password & Security → Turn On and follow instructions.

On the Web:

Go to appleid.apple.com → Sign in → Answer security questions → Continue → Follow onscreen steps to enable two-factor authentication.

Enable Find My on iPhone

Go to Settings Tap Your Name → Find My Tap Find My iPhone and toggle it ON

Additional Setup Requirements

Turn on Bluetooth Ensure Wi-Fi or cellular connection is active Enable Location Services: Settings → Privacy & Security → Location Services → Turn On

How to Pair Your FindAll™ Device with Find My

Confirm your iPhone is set up with Find My and your FindAll device is powered on. Open the Find My app. Go to Items → Add New Item → Other Supported Item. Once detected, tap Connect and follow onscreen instructions. Name your device and confirm it appears under Items in the Find My app. 

Notes:

If not detected, perform a factory reset on your FindAll device and retry. Do not exit the Find My app during pairing. Removing a FindAll™ Device from Apple ID Ensure the device is connected. Open the Find My app. In Items, select your FindAll device. Tap Remove Item → Remove to confirm. Note: If the device is not connected during removal, it must be factory reset before pairing again.

Removing a FindAll™ Device from Apple ID

Ensure the device is connected. Open the Find My app. In Items, select your FindAll device. Tap Remove Item → Remove to confirm.

Note:

If the device is not connected during removal, it must be factory reset before pairing again.

Locating Your FindAll™ Device

Via Map

Open the Find My app. Tap Items → [Your Device Name]. Tap Directions to view its location in Apple Maps.

Play Sound Alert

In Find My, tap Items. Select your device → Tap Play Sound.

Note:

This feature works only when the FindAll device is within Bluetooth range (~160 ft / 50 m) and your iPhone, iPad, or Mac is connected to a network.

Set Up “Notify When Left Behind”

Open the Find My app. Tap Items → [Your Device Name]. Scroll down → Tap Notify When Left Behind → Turn ON.

Mark as Lost

Open the Find My app. Tap Items → [Your Device Name]. Scroll to Lost Mode → Tap Enable. Tap Continue, enter your phone number or email, then tap Activate.

Charging FAQs

Charge your FindAll device using a Qi or MagSafe-compatible wireless charger (not included). During charging, the status light turns orange. When fully charged, the status light turns green. We recommend fully charging your FindAll device every 3 months for optimal battery health.

Apple Find My Network Support

Works via the Find My app (iPhone, iPad, Mac) or Find Items app (Apple Watch). The “Works with Apple” badge confirms the product meets Apple’s Find My Network specifications. Apple and related terms are trademarks of Apple Inc. iOS is a registered trademark of Cisco.

Changing the Name of Your FindAll™ Device

Open the Find My app. Go to Items → [Your Device Name]. Scroll down → Tap Rename Item. Choose from preset names or select Custom Name. Enter custom text or emoji → Tap Done.

Unwanted Tracking Information

If your FindAll device becomes separated and moves with another person, Apple devices may send a tracking alert for safety.

More details available from Apple:

Apple Tracking Alerts Information

Precision Tracking

FindAll devices do not support precision tracking. 

This feature is exclusive to Apple’s own AirTag hardware. Your FindAll device can, however, emit a sound alert when within Bluetooth range via the Find My app.

Google Find My Device Compatibility

FindAll products are not compatible with Google’s Find My Device network.

They are designed exclusively for Apple’s Find My ecosystem.