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What is the polling rate of the Satechi EX Wireless Mouse?
The Satechi EX Wireless Mouse has a polling rate of 125 Hz. This applies to both connection modes, Bluetooth and 2.4 GHz wireless.
A polling rate of 125 Hz means the mouse reports its position to the computer 125 times per second. This is standard for productivity focused wireless mice and is suitable for general use, office tasks, and everyday navigation.
The polling rate remains the same regardless of whether the mouse is connected via Bluetooth or the included 2.4 GHz receiver.
Does the Slim EX mouse work in wired mode?
No. This mouse is wireless only and does not support wired data use.
Why can’t the customer see the battery level on macOS?
Battery level reporting is not supported on macOS for this mouse. This is expected behavior and not a defect.
How many devices can the mouse connect to via Bluetooth?
The mouse can pair with up to two devices via Bluetooth but can only be actively used with one device at a time.
Is the USB-C receiver required?
Only for 2.4 GHz wireless mode. Bluetooth mode does not require the receiver.
Does the mouse work with Windows 11?
Yes. The Slim EX mouse supports Windows 10 and Windows 11 via both Bluetooth and 2.4 GHz wireless.
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