If your Apple Watch or AirPods aren’t charging on the USB-C 2 in 1 Wireless Charging Dock for Apple Watch and AirPods, try these steps:

• Make sure the dock’s USB-C cable is connected to a working power source, using the included cable and an adequate power adapter.
• Place your device on the correct charging side, aligned with the charging area.
• For AirPods, make sure the case is closed and seated with the charging side down.
• Clean the charging surface and your device’s charging area of any dust or debris.
• Try a different power source or outlet.
• Test with a different device to see whether the issue is the dock or the device.

If the problem continues after these steps, submit a support request.