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If devices connected to the front USB-A ports on your Mac Mini M4 Stand & Hub aren’t recognized, try these steps:

• Make sure the hub is firmly connected to the Mac Mini’s front USB-C ports.
• Try a different USB-A device in the same port.
• On Mac, open System Information > USB to check whether the hub appears.
• Disconnect and reconnect the hub.
• Note: the front USB-A ports are USB 3.0 (5 Gbps).

If the problem continues after these steps, submit a support request.