View Product Page

If devices connected to the front USB-A ports on your Mac Mini M4 Stand & Hub with SSD Enclosure aren’t recognized, try these steps:

• Make sure the hub’s built-in USB-C cable is firmly plugged into a USB-C port on your Mac Mini.
• Try a different USB-A device in the same port.
• On Mac, open System Information > USB to check whether the hub appears.
• Disconnect and reconnect the hub.
• Note: two of the USB-A ports run at up to 10Gbps and the third is USB 2.0 (480Mbps). The USB ports don’t support charging or CD/DVD drives, including the Apple SuperDrive.

If the problem continues after these steps, submit a support request.